Privacy Policy

01Information we collect

We collect and process the following personal data to operate effectively and provide you with the best experiences on our Site:

• Personal identifiers: Name, email address, phone number, company name, and other details submitted through our online forms.
• Meeting scheduling information: Information collected through Calendly, such as your name, email, and appointment details.
• CRM data: Information gathered through forms integrated with Zoho CRM to manage customer interactions and support services.

02Purpose and legal basis for processing

We collect and process your data based on the following purposes and lawful bases:

• Contractual necessity: To respond to your inquiries, fulfill requests, and manage customer relationships.
• Legitimate interests: To schedule meetings, analyze site usage, and improve services.
• Consent: For direct marketing communications, which you may opt out of at any time.

03Data sharing and third-party processors

We do not sell, lease, or trade your personal data. We may share your data with trusted third parties under the following conditions:

• Service providers: Data may be shared with third-party providers, such as Zoho CRM for data management and Calendly for scheduling purposes. These providers are contractually obligated to handle data securely and in compliance with applicable regulations.
• Legal compliance: If required to do so by law, or to protect the rights and safety of ClearMatrix Solutions INC, its employees, or others.

04Data security measures

We use industry-standard security measures, including but not limited to encryption, access controls, and secure data storage, to safeguard your personal data. Despite these efforts, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

05International data transfers

If your data is transferred outside the jurisdiction of your residence (for example, to the United States), we ensure appropriate safeguards are in place, such as standard contractual clauses or other lawful transfer mechanisms, to protect your data.

06Your rights and choices

You may have certain rights regarding your personal data under GDPR, CCPA, and other relevant privacy laws:

• Access and portability: Request access to your data and obtain it in a structured, commonly used format.
• Correction: Request the correction of any inaccuracies in your data.
• Deletion: Request the deletion of your data, subject to legal exceptions.
• Restriction of processing: Request to limit the processing of your data under specific circumstances.
• Objection to processing: Object to data processing based on legitimate interests or for direct marketing purposes.
• Non-discrimination: We will not discriminate against you for exercising your data rights.

To exercise these rights, contact us at info@clearmatrix.io. We may need to verify your identity before fulfilling your request.

07Cookies and tracking technologies

The Site uses cookies and similar technologies to enhance user experience and gather analytics. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of the Site.

08Data retention policy

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

09Third-party links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing the privacy policies of these external sites.

10Updates to this privacy policy

ClearMatrix Solutions INC reserves the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated policy on this page. We encourage you to review this policy periodically for any updates.

11Contact us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact: